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Post by Ash on Dec 20, 2013 4:37:59 GMT
Just bought my tickets got email receipt from paypal but no confirmation email from wales comic con. Will i get one or is my paypal receipt the conformation? Your paypal receipt is your payment confirmation and then your 2nd email will be your dispatch email (this will be after the new year sometime in January) Hello, I've just ordered an early bird ticket for my son as a surprise. I payed with my card through Paypal because I don't have an account with them, so i also use my son' email address, so he will more than likely find out about the surprise ! When i went through Paypal , i entered all my details and clicked pay, but instead of seeing the usual 'payment successful' page, it took me straight back to the store page so I am not sure of the payment has indeed been successful or not. Would somebody be able to tell me if payment has been successful or not so I know not to order again. Many thanks in advance I shall check this tomorrow for you
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Post by armadillo on Jan 5, 2014 18:02:12 GMT
Hi, I've purchased a VIP ticket and was wondering how I'm meant to book the photo shoot. Can I wait until all guest photo shoots are announced, as most years you keep naming guests until the week before.
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Post by Mercury Promotions (UK) on Jan 5, 2014 19:27:56 GMT
Hi, I've purchased a VIP ticket and was wondering how I'm meant to book the photo shoot. Can I wait until all guest photo shoots are announced, as most years you keep naming guests until the week before. The photo-op voucher will be something generic to use and hand in on the day so you can keep your options open of course
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Post by twainfur on Feb 1, 2014 11:20:05 GMT
Hi I'm new to Wales Con I paid for my tickets on the 2nd of January I received a paid confirmation email ( paid with my card as I don't have PayPal) Was wandering how long does it take to receive your tickets? I know there's still plenty of time but in case of any problems is there a contact number to ring in case my tickets don't arrive etc? I know it's a bit premature but rather know now than leave it to late...If the tickets don't arrive will I still be allowed into the venue if I bring the confirmation email and bank statement as proof I've paid?? I've got my train ticket so don't want to be stuck in wrexham with my 3yr old grandson all day if I'm not allowed? Thank you
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Post by Elaine on Feb 1, 2014 19:59:02 GMT
Hi don't worry, if you have your proof of purchase you will get in to the event. Tickets will get posted out, I remember a friend of mine got hers a couple of weeks before the last WCC so don't worry if you don't get them straight away. X
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Post by Tracy on Feb 2, 2014 12:37:27 GMT
Thank you Elaine for your reasurance it's appreciated looking forward to it even more now ....Thank you
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Post by dreampixie on Mar 9, 2014 1:08:10 GMT
I've ordered a VIP ticket and had the email through asking for my details. What do I put if there isn't a guest I want a photo with so far? I've got the Torchwood cast ones and the other one was Jed. Do I leave that part blank for now?
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Post by Elaine on Mar 12, 2014 19:45:26 GMT
You don't have to have a photo if you don't want to but it is included so wouldn't cost extra. If you could let them know now that would be great so tickets can be sorted out. If you don't want to get a photo leave it blank
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Post by spikeimar on Mar 12, 2014 21:34:15 GMT
Hi,
I was just wondering if you had a delivery expectation date for the Early Bird Tickets yet as i paid for one in December but have not received anything yet?
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Post by docgirl22 on Mar 13, 2014 13:34:04 GMT
Hi, I was just wondering if you had a delivery expectation date for the Early Bird Tickets yet as i paid for one in December but have not received anything yet? Jamie and the team have been having lots for request like this and have said Tickets are being sent out at the moment you will get a dispatch email when your tickets are sent to you (As stated on Wales Comic Con Twitter account). Have no fear tickets will get to you before the event and even some of the big ticket ordering service like Ticket Master do state that tickets can be sent up to two weeks before an event. So my advice do not panic, just wait and keep an eye out for the dispatch email . They will not be able to give you a definative dispatch date. But they have a new delievery system this year which will ensure that everyone tickets will get them within good time. Hope this helps you
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Post by Elaine on Mar 13, 2014 21:01:02 GMT
Yes please don't panic just yet. I was told that tickets will be posted out before the event. As well as tickets they have to arrange the crew, the vendors, flights, travel and accommodation for the guests and im sure numerous other bits and bobs that will go towards making the day one to remember
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Post by Tiasworld on Mar 21, 2014 16:00:19 GMT
Hi, when does the online shop closed? I'm waiting for my exam timetable to come out first, if possible!
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Post by Elaine on Mar 29, 2014 13:31:58 GMT
Hi, when does the online shop closed? I'm waiting for my exam timetable to come out first, if possible! Make sure to preorder entry tickets before April 10th when the Online Store closes.
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Post by Emily on Mar 30, 2014 14:57:28 GMT
Hi! I'm wondering if you can help me. I bought 2 early bird tickets on the 6th Jan 2014. Payment was successful through PayPal but I never received a confirmation email saying this. I have the details of the transaction on my PayPal. Have you sent out any tickets yet? If mine don't arrive what do I use as proof of purchase?
Any help would be appreciated. Thanks Emily
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Post by Elaine on Mar 31, 2014 20:23:32 GMT
Hi, tickets are still being sent out for both the early bird and the general entry. They will all be posted out before the convention but just in case you don't receive them (if they get lost in the post) take with you your proof of payment
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