Ticket deliveries.

[yajii]

Hi. Sorry if this has been asked before but does anybody know when the tickets are getting dispatched. I haven't received any email or such yet and I'm starting to get slightly worried, thanks.

[dreampixie]

They will be dispatched in the next few weeks I think, we will get an e mail when they have been posted out

[docgirl22]

Tickets are being printed at the moment ready to be delivered during first two weeks of April. Youwill get a confirmation e-mail when they have been dispatched and it should take a few days after for them to be on yoyr doormat. Youve got nithing to wirry about it can be common and some sites like TicketMaster dont realease tickets until a few weeks before for concerts. Tickets will get to.everyone I'm sure of that I trust Jamie and the team . Hope this puts your mind at rest xxx

[xxstarlightxx]

thats alrighty then, was getting a bit worried

[jennydee]

I'm leaving from the USA on 20 April for my two week vacation in the UK. What happens if my tickets don't arrive by the time I leave? I've printed off my confirmation email and paypal confirmation for entry ticket and photo shoot; will that be accepted to get me in?

[Mercury Promotions (UK)]

Apr 17, 2013 12:47:23 GMT jennydee said:

I'm leaving from the USA on 20 April for my two week vacation in the UK. What happens if my tickets don't arrive by the time I leave? I've printed off my confirmation email and paypal confirmation for entry ticket and photo shoot; will that be accepted to get me in?

All International ticket sales will be collect on the day at the box office - your Paypal receipt and confirmation for tickets will be enough and your name will be on a list at the entrance, if you preordered Earlybird tickets you will need to join that queue on arrival between 10-11am - if you preordered general entry then it is a separate queue again

[jennydee]

All International ticket sales will be collect on the day at the box office - your Paypal receipt and confirmation for tickets will be enough and your name will be on a list at the entrance, if you preordered Earlybird tickets you will need to join that queue on arrival between 10-11am - if you preordered general entry then it is a separate queue again [/quote]

THANK YOU! I'll let my friend know; she was worried, too. I have early bird; my friend has general admission. And we both have our Red Dwarf photo shoots!

[Ben Ridgeway]

Who should I contact to discuss my tickets? I have received my 2 early birds but only 1 set of the photo ops I ordered

[Elaine]

Apr 19, 2013 17:28:23 GMT Ben Ridgeway said:

Who should I contact to discuss my tickets? I have received my 2 early birds but only 1 set of the photo ops I ordered

Tickets are being sent out in batches. If you ordered them all at different times chances are that they would be sent out separately. you will receive them soon, probably tomorrow or Monday

[tktrooper]

I have a couple of questions regarding tickets (one of which may seem a bit stupid)

My first question is relating to the fact that i can't actually remember if i have purchased my tickets already, I know stupid. So is there a way to check if i have already purchased from you guys?

Also when i when clicked the link on the comic-con site for tickets, i am directed to the mercury promotions site. However there are no tickets for sale. Are there no more tickets for sale?

[Elaine]

Hi, first of all you can check to see if you have already purchased tickets by checking your paypal account as that was the method of payment. Also check your email (including spam folders) to see if you have received an email stating that your tickets have been dispatched.

Secondly there are no tickets for sale online anymore as they shut the online shop a few weeks ago to enable themselves to process and send out all pre-purchased tickets before the event. General entry tickets are available on the day from 11am onwards.

[tktrooper]

O.K cheers Elaine.

What was the email address it would have been payable to via paypal?
Just so i can search for that email.

I think i've got confused because i remember going to the purchase page at least once in work, but paypal was blocked. But i can't remember if i then redone it at home.

If buying on the day, what would be the best time to arrive. I have a friend who has a table booked and they said it is gonna be busier than last year. And the queues were long last year

[Elaine]

Well if you booked tickets you would have been sent a dispatch email from mercury promotions and you should have received tickets in the post by tomorrow at the latest. The email for the original order would have come from PayPal and said payment made to jaime milner (just going from my emails now)

If you are paying on the day I would suggest getting there as early as possible as they are expecting a big crowd. General entry go in at 11am and I believe ticket holders will be able to go in first then non ticket holders.

[Mercury Promotions (UK)]

The Paypal address would be [e-mail] - You can see clearly a list of payments made via your Paypal account screen and can list back up to, if not over, a year of transactions.

[dlmilton]

I've posted my problem in a seperate thread but noone has replied...

I ordered 3 entry tickets and some photoshoots (which I've received), but I've only received 2 entry tickets... Noone has replied to any of my emails... and not only have I been charged for three but I dont want to have to waste time paying (again) on the day... Can someone please contact me, or point me towards someone that can actually respond about this? Cheers